Support.
Naviance has earned a reputation for providing outstanding support. We are committed to providing quick, accurate, and complete responses to questions we receive from our clients. All Naviance clients receive free, unlimited phone, e-mail, and Web-based technical support.
K-12 Educators
Our on-line help system includes answers to the most common questions we receive. If you can't find what you need, please sign into your WorkspaceK12 account and submit an on-line help request or contact your personal support representative.
Students and Parents
For security reasons, students and parents must contact their schools for assistance using Family Connection. If your counselor or teacher requires additional assistance in addressing your question, please ask them to contact our support team for help.


