Hundreds of topics are available to help you find resources and answers to your Naviance product questions at any time, day or night. Community Forums and the Idea Exchange are also available to collaborate with peers and Hobsons K-12 Product Managers.
The Support Services team is comprised of subject matter experts who are available to assist schools that are implementing Naviance and PrepMe solutions.
Email us at firstname.lastname@example.org to open a case.
We pride ourselves that 96% of calls are answered by a live support specialist. Call us at 866-337-0080 (toll-free) or +1-703-859-7300 (international).
Until December 18th, Naviance Support Services hours will be extended to 7:00 a.m. – 10:30 p.m. ET, Monday through Thursday and 7:00 a.m. - 7:00 p.m. ET Friday.