Naviance Help & Support

Can’t find what you’re looking for? Naviance Support Services are standing by to help resolve your issue and keep you moving throughout your day.

Email Support

The Support Services team is comprised of subject matter experts who are available to assist schools that are implementing Naviance solutions.

Email us at to open a case.

Call Support

We pride ourselves that 96% of calls are answered by a live support specialist. Call us at 866-337-0080 (toll-free) or +1-703-859-7300 (international).

Support Services is available via telephone from 8:00 a.m. to 7:00 p.m. Eastern Standard Time, Monday through Friday.

by Hobsons

We maximize student success and institutional effectiveness to create the world-changers of tomorrow.